![]() The one with a monitor and mouse pointer on it and it doesn't recognize any button presses. Next I did a factory reset and now the remote's screen is stuck on the screen. So I connected the remote to my PC and went thru the Forgot My Password process, but even after ten minutes the new app doesn't recognize the remote. I downloaded it, removed the older app, rebooted, and installed the newer version. ![]() ![]() I have a new TV so a sync was required, but I couldn't get my Ultimate One to sync using the older Windows app even though the app recognized my devices and it worked just fine so I went searching for solutions and saw that there's a newer version that doesn't require Silverlight. It's been many years since I had to sync my remote so I had no idea the app had been updated and no longer requires Microsoft Silverlight. (Only for Pro, Elite, 950, Ultimate Home, Ultimate, Ultimate One and Touch remotes) Try logging in to your account and syncing using a different computer. Reboot your remote by pressing and holding the Off button until the LCD screen turns off and then back on, then try to sync again. What can I do now? I've already done a factory reset. Exit the desktop software, then re-launch it and try to sync again. Supported OS versions are Windows XP SP3 and above, Mac 10.6 and. TL DR: My Harmony Ultimate One is stuck on the screen and the buttons aren't responsive. You do not meet the minimum system requirements for using MyHarmony desktop software.
0 Comments
Leave a Reply. |